Can I change my mind?
We hope that you will be happy with your lil order but if you are not we are happy for you to exchange it for something else or give you store credit of equal value. Please return the item/s unused, with no damage and still in brand new condition with it's original packaging within 7 days of receiving it. You will need to cover the return shipping cost.

We recommend you use trackable shipping services and get extra cover insurance when returning an item, so you can make sure that the item is returned to us and that you can track the status of your return shipment. We cannot accept responsibility for items lost in transit to us.

Contact us for our postal address.

What if my item was received faulty?
We want to make sure we are offering the best service and products to our lil customers so we are meticulous when it comes to checking and packing items before shipment. However, if you receive your item and it is faulty we are happy to provide a full refund. Please email a photo of it to us at hello@lilspaces.com, then send it back to us in its original packaging within 7 days so we can see what went wrong.

Important note: Faulty doesn't equal damage caused by during shipping or your local Customs Office. As much as we wish we did we don't have control over the shipping process so we cannot be held liable for things going wrong during shipping e.g. Damage or lost packages. That is why we recommend extra cover insurance on all our packages.

No. If you would like extra cover insurance please email me and I will send you a separate PayPal invoice. The insurance cost will depend on the value of your item(s).

We currently accept Direct Deposit and PayPal. You can also use all major credit cards through Paypal without needing a PayPal account.

Please note that payment by Direct Deposit may take 2 to 3 business days to clear into our account and will affect delivery times. Full payment is required before items are dispatched.

We offer wholesale rates on Lil Spaces branded products to resellers with a storefront or online stores. If you are interested in becoming a stockist we would love to hear from you!

Wholesale partner/stockist criteria
To qualify as a wholesale customer you must fit the following criteria:

• Have an ABN or Business Name Registration
• Have a storefront or online store (excluding Ebay store)

If you qualify as a wholesale customer shoot us an email at hello@lilspaces.com telling us a little bit about your store. Include your web address (url) and attach some cool photos to get the process started. We will send you a wholesale application form for you to fill out and return to us.

Lil Spaces reserves the right to reject applications based on our sole discretion.

What are the Minimum orders?
Lil Spaces prints - A minimum of 12 prints for the first order (designs of your choice) and a minimum of 10 prints (designs of our choice) for subsequent orders apply

How do I go about making my purchase?
Once your wholesale partner application is approved you will be assigned a unique customer identifier code and be provided with your login details and a discount code. When you are ready to place your order, login to lilspaces.com and make your purchase.

We offer trade discounts on Lil Spaces branded products to interior designers. If you are interested in becoming a trade partner we would love to hear from you!

Trade partner criteria
To qualify as a trade partner you must must fit the following criteria:

• Have an ABN or Business Name Registration
• Have a legitimate interior design business

If you qualify as a Trade partner shoot us an email at hello@lilspaces.com telling us a little bit about you. Include your web address (url) and attach some cool photos of your work to get the process started. We will send you a trade partner application form for you to fill out and return to us.

We will then send you a trade partner application form for you to fill out and return to us.

Please note
Lil Spaces reserves the right to reject applications based on our sole discretion.

What is the discount rate?
Ten to twenty percent depending on the product.

Is there a minimum order?

No, there are no minimum orders.

How do I go about making my purchase?
Once your trade partner application is approved you will be assigned a unique identifier. When you are ready to make a purchase email us and we will issue you with a one off discount code to make the purchase on our website.

If you share your personal information with us we will only use it for the purpose of which you gave us the information. We will not sell or share your details with another party. Registering on our site automatically subscribes you to Lil Spaces - but don't worry, we won't spam you with annoying daily emails! You can contact us at any time to have your details removed.

We do not disclose any personal information collected from this web application. If you have any queries or concerns regarding our privacy policy, please do not hesitate to contact us.

We are always on the hunt for sophistifun (sophisticated yet fun) kids products. Drop us a line at hello@lilspaces.com if you have something you think our customers might be interested in. It is important to us be able to offer our customers unique products one would not see everywhere.

At Lil Spaces good design is our passion. Our core principles are honesty, quality and craftsmanship, functionality and accessibility (affordable for the average style conscious person). If you share our values and would like to collaborate with us on some sophistifun projects, we would love to hear from you. Drop us a line at hello@lilspaces.com

All artwork remains the copyright of Lil Spaces. This includes the original concepts unique to our designs, our posters and prints, paper structures we have designed, graphic features, illustrations, and any other design elements and ideas published under our copyright. All text, images and photographs are copyright Lil Spaces.

Do not change, re-draw or recreate our designs. This is strictly prohibited.

You are welcome to share our images on social media as long as you credit us and link back to the original post, page and/or lilspaces.com

How do I turn my cloud light on/off?
There is an on/off switch located at the bottom of the cloud light. This is also the area where you insert the 2 x AAA batteries provided. You just need to peel back the little pouch/flap and when done press it back in place. This information is also in the leaflet provided in the box.

How long will the LED bulb last and is it easily replaceable?
The LED lights generally last tens of thousands of hours as they don't draw a lot of power. The bulb is only replaceable on the large cloud light but unfortunately not replaceable on the small. Just un screw it and take it to a hardware or lighting shop and purchase a replacement. If you have no luck with this you can always purchase a replacement bulb from us just shoot us an email.

How do I keep my cloud light clean?
We recommend you take it down from the ceiling hook, take it outside and give it a gentle tap the whole way around. Alternatively you could also give it a gentle tap where it hangs. Try using a low powered dust catcher vacuum, nothing too powerful though as the lights are quite delicate but we would only recommend this option as a last resort.